Uniquely human capabilities will be at the heart of job creation as automation advances
Many of the interviews I have been doing at the beginning of this year have focused on the future of jobs and work, it seems to be a topic that resonates strongly at the moment.
One of the interviews was on ABC News 24, as below.
Some of the points I discussed were
- Whether the pace of destruction of jobs will exceed the pace of creation of jobs
- Artificial intelligence is impacting both manual and knowledge-based jobs
- Some types of decisions are better made by machines, some by humans, and the boundary is continually shifting
- Many jobs will be in helping people to make better decisions, by analyzing, interpreting and visualizing information
- There is a creative, innovative space for new jobs to emerge
- Human-centred design – making technology and the world work well for us – can only be done by humans
- Empathy and the capability to relate to others together with innovation will be at the heart of many jobs of the future
- Trends towards technology will engender countervailing responses
- Even if technology can do things, many will still choose to do them for themselves, such as cooking and driving
