Humans + AI resources > Humans + AI: Decision Structures

 

Humans + AI: Decision Structures

A set of frameworks for how Humans and AI can best collaborate in making decisions.


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Decision types

Strategic
Tactical
Routine
Micro

Factors in use of AI

Complexity
Impact
Frequency
Decision clarity
Data availability
Volatility
Time sensitivity
 
 

Delegation levels

Fully delegated to AI
Humans for exceptions
AI recommendation to humans
AI contextual input to humans
Human only
 
 

Decision archetypes

AI Decision
AI Recommend → Human Approve
AI Analysis → Human Judgment → Human Decision
AI Input → Human Assessment →  AI Option analytics → Human Decision
 
 

Decision process role allocation

Decision awareness

Humans

  • Strategic understanding of issues

    • AI

  • Identify relevant trends and emergent issues

    •  

    Define decision

    Humans

  • Establish scope and objectives

    • AI

  • Analysis on context
  • Identify decision parameters

    •  

    Generate options

    Humans

  • Ideation
  • Diverse outlooks

    • AI

  • Option generation
  • Prediction

    •  

    Assess options

    Humans

  • Judgment
  • Apply decision frameworks

    • AI

  • Data-driven analysis
  • Recommendation

    •  

    Decision

    Humans

  • Apply experience and AI inputs

    • AI

  • Automated

    •  

    Post decision

    Humans

  • Monitoring
  • Review

    • AI

  • Outcome analytics
  • Model improvement

    •  
     

    Governance

    Accountability
    Who is responsible for the decision?
    Explainability
    Can automated decisions be explained?
    Transparency
    What data and models underlie decisions?
    Bias
    How can any bias be identified and addressed?